Last Updated: October 13, 2026
This Privacy Policy describes how SessionFox, LLC (“SessionFox”, “we,” “our,” or “us”) handles your Personal Data when you visit our website or use our product (“Services”).
By using our Services and/or registering for an account, you are accepting the terms of this Privacy Policy and our Terms of Service, which are integrated here by reference.
1. The Core Principle: Minimization
We believe in the minimization of data collection. We do not rent, sell, or share your personal data with third parties for marketing purposes. We only collect the bare minimum amount of information required to conduct business, deliver our software, and communicate with you.
2. Information We Collect
We only collect information that you voluntarily provide to us when transacting business or contacting us:
- Account & Contact Information: Name, email address, and any company information you provide when you register or reach out for customer support.
- Transactional Data: Records of the licenses or subscriptions you have purchased.
3. What We Explicitly Do NOT Collect:
We do not monitor, log, or store actions taken within your application beyond what is required to maintain system stability. Specifically, we do NOT collect:
- The data, files, or specific content processed within your separate server instances.
- Your staff or users’ private end-user activity.
4. Payment Processing (Third-Party)
All payment processing and billing are handled securely by our merchant of record, Lemon Squeezy.
We do not collect or store your financial information (such as credit card numbers or banking details) on our servers. Your payment details are provided directly to Lemon Squeezy, whose use of your personal information is governed by their own Privacy Policy. You can view their terms on the Lemon Squeezy Privacy Policy Page.
5. Third-Party Infrastructure
We utilize trusted third-party cloud infrastructure providers to host server instances and manage system delivery. These providers are bound by strict data protection agreements and may only handle data to maintain infrastructure security and uptime. These cloud instances are distributed to ensure reliability, but all are located in the United States.
6. How We Use Your Information
We use the limited data we collect strictly to:
- Provide, maintain, and support our software.
- Send transaction receipts and critical account updates (e.g., license keys, service changes).
- Respond to your customer support requests or inquiries.
- Comply with legal and tax obligations.
7. Cookies and Tracking
We do not use tracking cookies, analytics frameworks that profile your behavior, or targeted advertising networks. [Optional: We may use basic, privacy-friendly analytics (like Plausible or Fathom) that do not track or identify individual users.]
8. Data Security and Retention
We implement industry-standard security measures to safeguard the minimal data we hold. We retain your contact information and transaction history only as long as necessary to fulfill the purposes outlined in this policy or to meet legal and accounting requirements.
Unless legally required to keep it for tax or accounting purposes, we will permanently delete or securely anonymize your account data within 30 days of subscription cancellation or upon explicit request.
9. Your Rights (GDPR / CCPA Compliance)
Depending on your location, you have rights regarding your personal data under global laws:
- The right to access the data we hold about you.
- The right to request that we correct inaccurate data.
- The right to request the deletion of your data (“right to be forgotten”).
To exercise any of these rights, please contact us at the email address below.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date. Your continued use of SessionFox after the effective date of such changes constitutes your acceptance of such changes.
11. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us at:
privacy@sessionfox.com